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Support Contracts

Mirion Technologies is pleased to offer a complete range of Support Services for all manner of hardware, software, training, and applications needs. Please see the support plan descriptions below for additional information, or call us at 800-255-6370 and ask for information about our support services.
Gateway/Comprehensive Cap Program

Gateway CAP Program

Gateway CAP is our entry level service plan that among other features, combines on-site support and a reserve fund to cover parts and repair expenses.

Comprehensive CAP Program

Comprehensive CAP is our premier plan that includes field service and unlimited parts and repair coverage. Provisions are also included to take advantage of additional Mirion services such as training, calibrations, customization, or any of

University CAP Program

University CAP Program

Mirion introduces a flexible, budget-minded service plan for academic institutions Academia is perhaps Mirion’s most important customer set. Tomorrow’s professionals are learning the principles of nuclear measurement systems and producing quality data today. Invariably, our learning institutions face tight budgets that limit the ability to take advantage of the service and support necessary to maintain, update, and learn about the important features of their equipment.

We want to change that!

CANBERRA Contamination Monitor Contract Support

CANBERRA Contamination Monitor Contract Support

Description

Contamination monitoring is a vital function for safety and productivity. Partnering with CANBERRA will augment RP efforts to ensure maximum UPTIME and value. CANBERRA is now offering three levels of contamination monitor support designed to enhance your existing capabilities. Choose the one that best complements your RP support organization.

  • Maximize UPTIME, Performance, and Reliability
  • Easy access to Parts and Detector Exchanges
  • Expert Consultation and Validation of Critical Parameters
  • Flexible Plans Offering Value through Economies of Scale

PARTNERSHIP DELIVERS VALUE!

SERVICES INCLUDE:

  CORE PREMIUM COMPREHENSIVE

ONE Pre-Outage Performance Verification (NPP) or ONE Scheduled Performance Verification Visit

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Gas Flow Detector Repair Exchange Plan (annual)

  • Additional repair exchanges available at reduced contract rate
15 30 45

Repair Parts Replacement Plan (maximum as required)

  • Excludes gas detectors, detector windows
$15K $30K Unlimited

Urgent Site Repair Visit (72 hr response)

1 3 Unlimited

Installation Support Visits for New units

None 1/yr Unlimited

Unlimited Phone Support

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Downloadable Software Updates

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Semi-Annual Monitor Utilization, Calibration/Verification and Performance Summary (CM-PERFORMANCE) 

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INPO Assessment Readiness (CM-AUDIT)

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ONE Annual Radon Progeny Setup/Verification and Familiarization visits (CM-RADON)  

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