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CANBERRA's Online Privacy Statement

CANBERRA's web site is designed to be a customer-oriented site. In order to maximize the customer service potential that the Internet offers, we have implemented several technologies into our web site that gather information from users in order for us to better serve you.

How does CANBERRA gather visitor information?

CANBERRA gathers user information in two ways -- by manually asking for user information in the course of a dialogue, and by "cookies".

By manually asking for user information, such as name, company, email address, etc., the representative can build a better customer service profile which will allow the representative to offer better service in the future. For instance, when you return to our site, we will be able to provide you with personalized service. We will be able to identify you and refer to previous questions or interests that you may have had.

How does CANBERRA use "cookies"?

CANBERRA uses a technology called "cookies" to remember you and information about your visits to the CANBERRA site. When you visit CANBERRA, we send you back a cookie, a small text file that includes a temporary inquiry number, your IP address, plus any items you've chosen. Your web browser has a special folder on your computer where it keeps cookies.

Cookies cannot harm your computer in any way. Only the web site that places a cookie on your computer is allowed to read it; no other web site may access the cookie CANBERRA places on your computer.

If you don't want any information stored in a cookie, you can set your browser not to accept cookies, but CANBERRA will not be able to engage you with the cookies option turned off.

What visitor information does CANBERRA keep track of automatically?

Information tracked automatically is generic and doesn't include any personal details, only your IP address. This helps assure your privacy, because it's difficult - if not impossible - to collect personal information about you via an IP address.

Our site keeps a general list of visitors' IP addresses. This gives us broad, generic information such as how many AOL® users log onto CANBERRA and helps us maintain CANBERRA's compatibility with many different Internet services.

CANBERRA records browser types and versions so we can answer questions such as, "How many of our visitors were using Netscape Communicator® 4.6 last month?" This tells us what features our visitors can make use of and helps us keep our web site up to date.

We record how many people visited each page on our site. This helps answer questions such as, "What items or pages are drawing a lot of interest this month?" We may also record which site or search engine referred you to CANBERRA. This information enhances your shopping experience: images look better, pages load more quickly, and CANBERRA remains compatible with more browsers and systems. This has helped make CANBERRA the #1 web site in the nuclear instrumentation industry today.

What does CANBERRA do with this information?

As with most, if not all, commercial web sites, CANBERRA tracks generic usage information, such as site traffic, browser information, most popular pages viewed, and other information that helps us optimize our site based on user traffic.

Information about your browser helps us improve the way our site appears on your computer and make sure our site is up to date and compatible with your system. Traffic reports (information about sites that refer visitors to us) help us select the best places to reach people interested in shopping for nuclear instrumentation online.

Does CANBERRA ever share such information?

We do not sell, rent, share, trade or give away any of the information you provide. No third party will solicit you as a result of information within our control.

Can I tell CANBERRA not to gather or keep track of information I've provided? How?

Yes. You can set your browser not to accept cookies, but remember that cookies make your visit to our site more interactive and personal.

How do I contact CANBERRA with any questions about this policy?

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact: